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When you opt for a prepaid SIM card, you pay for using the services upfront. All our prepaid SIM cards come with no contracts or commitments. It does not come with any bundle/plan attached so that you can choose whichever plan you want. You can always change or add new bundles to your account with a Lyca Mobile prepaid SIM card.

Activating a prepaid SIM card is easy. Once you get your Lyca Mobile SIM card, insert it into your phone. Then, dial *132# to verify your mobile number. After that choose the best package & activate prepaid SIM card for free.

Mobile internet/data plans are plans with high-speed data offering. Most of our national & international bundles/plans come with mobile internet. However, as per your usage, you can buy extra data/ internet packs and use it to browse websites, download movies and much more. Our mobile internet/ data plans don’t include any calling or texting allowances. Visit our data bundles page to explore our current deals on data plans.

To add more data to your Lyca Mobile SIM-only plan, you can typically top up your account with additional credit and then use that credit to purchase a data add-on. You can do this through Lyca Mobile's website, mobile app, or by dialling a specific code provided by the network. It's best to check Lyca Mobile's official channels or contact their customer support for the specific process and options available.

Lyca Mobile provides user-friendly options to do this, such as accessing their website, mobile app, or dialling specific codes. Through these channels, you can explore various data add-on options and select the one that best aligns with your data requirements. For detailed instructions and available options, it's recommended to visit Lyca Mobile's official channels or reach out to their customer support for personalized assistance.

In most cases, you cannot purchase multiple bundles at the same time with Lyca Mobile. Typically, bundles are purchased individually, and each bundle has its own validity period and usage allowances. It's advisable to check with Lyca Mobile to confirm their specific policies regarding purchasing multiple bundles simultaneously.

Lyca Mobile offers a range of bundle options to choose from, catering to different needs and usage patterns. You can explore the available bundles and select the one that best suits your requirements.

Not all Lyca Mobile plans include Mobile hotspot functionality. The inclusion of mobile hotspot depends on the specific plan you choose. It's recommended to review the details of the plan or contact Lyca Mobile to confirm whether mobile hotspot is included or if there are any additional charges for using it.

However, Lyca Mobile offers plans that specifically include mobile hotspot usage, allowing you to share your data connection with other devices. If you require mobile hotspot functionality, it's advisable to check Lyca Mobile's plan options or contact our customer support to find a plan that includes this feature.

Yes, you can transfer your existing mobile number from your current network to a Lyca Mobile SIM. This process is called number porting or number transfer. To initiate the transfer, you will need to follow the porting instructions provided by Lyca Mobile and provide the necessary information. It's important to note that there may be specific requirements and eligibility criteria for number porting, so it's advisable to contact Lyca Mobile for detailed instructions and assistance.

Lyca Mobile offers number porting services to make the process seamless and convenient. To transfer your number, you will need to follow the porting instructions provided by Lyca Mobile and provide the required information.

The ability to change the length of your plan depends on the specific terms and options offered by Lyca Mobile. It's recommended to review their plans and policies or contact their customer support to understand if and when you can change the length of your plan and if any fees or conditions apply. Please refer to the terms and conditions of each plan.

The ability to change the length of your plan with Lyca Mobile may vary based on their specific terms and options. To determine if you can change the length of your plan, it's best to review the plans and policies provided by Lyca Mobile or reach out to their customer support.

Yes, Lyca Mobile does offer data-only plans in certain regions. These plans are specifically designed for users who primarily require data for internet access and may not include bundled minutes or texts. It's advisable to check Lyca Mobile's website or contact their customer support to ensure the availability and details of data-only plans in your region.

SIM-only plans may have an expiry date depending on the specific terms and conditions set by Lyca Mobile. The validity period of a SIM-only plan can vary, and it's important to review the plan details or contact Lyca Mobile to understand the specific expiry date associated with your chosen plan. Most Lyca Mobile plans have a validity of 30 days, unless you are planning to opt for multiple months at a time.

Lyca Mobile plans include different combinations of data, calls, texts, and other services. The specific inclusions vary depending on the plan you choose. It's recommended to review the details of each plan on Lyca Mobile's website or contact their customer support to understand the specific allowances and features included in the plans.

Yes, you can usually purchase additional data or add-ons for your Lyca Mobile plan. These options allow you to increase your data allowance or add extra services, such as international calling minutes or roaming data packs, based on your specific needs. You can typically do this through Lyca Mobile's website, Android App or iOS App, or by dialling specific codes provided by the network. It's advisable to check Lyca Mobile's official channels or contact their customer support for the available options and instructions.

Lycapass 120

Offer valid until 30/09/2023 for the purchase of a Lycapass 120 only for calls from mainland France to a selection of destinations (details on Lycamobile.fr) with no connection charge. The validity of the pass is 30 days from the date of activation. When the credit of the Pass is exhausted or when the pass expires, the standard rate will apply after a connection charge of € 0.15. The pass selected will automatically renew every 30 days, subject to available credit. To cancel the automatic renewal of your pass, simply dial

• 190# from your Lyca Mobile or call customer service at the latest 24 hours before the expiry of the offer. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the Pass will not be renewed. International calls billed per minute. Applicable only to holders of a French Lyca Mobile number in the limit of one Lycapass 120 by SIM card and 30 day period.

  Any other usage will be charged on the Standard rate. Short numbers Calls, calls to special and premium number calls & SMS and other value-added services are excluded from your allowance. Any unused minutes after the validity period will not be carried forward. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.fr or if you require any support with this offer please contact customer service team on 322 via Lyca Mobile. Calls made within the France to either local, national, geographic or non-geographic numbers will be billed on a per second basis. Calls made to international destinations & numbers will be billed on a per minute basis with calls rounded up to the nearest minute.

  Offer valid until 30/09/2023

• Pass International terms

  Offer valid until 30/09/2023 for the purchase of a Pass International 30, 40, 50 and 120 only for calls from mainland France to a selection of destinations (details on Lycamobile.fr, calls to Algeria wataniya are excluded from the Pass international 40) with no connection charge. The validity of the Pass International 30, 40 and 50 is 14 days from the date of activation. The validity of the Pass International 120 is 30 days from the date of activation. Any unused credit included in the Pass will not be postponed. When the Pass International is no longer available or expires, or for any use not included in the offer, the standards rates will apply after a connection charge of €0,15. The offer can be activated from the available balance on your Lyca Mobile account, and therefore subject to top-up. When your Pass expires, a message will be sent offering you the option to renew or not your Pass. Applicable only to a French Lyca Mobile number. Offer limited to 1 Pass per SIM card every 14 or 30 days.

  Pass International 40 effective from 18/05/2017

  Pass international 120 effective from 19/05/2017

• World Pass

  Offers and rates are valid until 30/09/2023 under the following conditions: World Pass (Pass) bundle is valid for calls and texts made from mainland France to mobiles and landlines in selected destinations worldwide (list available at lycamobile.fr) and to just landlines in Slovenia and Slovakia. Data usage is only valid in mainland France. Based on our fair use policy the bundle is limited to 1000 texts and 3000 minutes. The validity period of the Pass is 30 days from the date of activation. When the credit allowance is exhausted or has expired your calls will be charged at the national standard rate after a connection charge of €0,15. The Pass can be activated from the available balance on your Lyca Mobile account, and therefore subject to credit top-up. National calls are charged per second. International calls are charged per minute. Only applicable to customers in France with a French Lyca Mobile SIM. Customer may buy only one plan with in the 30 days either Pass National or World Pass.

  Allowances will be deducted from the first plan purchased, if you have purchased more than one plan type with 30 days expiry.

  Retraction Right

  You have the right to withdraw from the present contract, without giving any reason, within fourteen (14) days.

  The withdrawal period shall expire fourteen (14) days after (a) the date of conclusion of the contract (b) the date of receipt of the goods for a contract including the supply of goods; However, you can exercise your right of withdrawal from the day of conclusion of the contract.

  To exercise the right of withdrawal, you must notify us cs@lycamobile.fr or LYCA MOBILE SARL, customer service, 107 Boulevard Pereire - 75017 PARIS - your decision to withdraw from this contract by an unequivocal statement (eg letter by mail). You can use the retraction form provided.

  In order to respect the withdrawal period, you just need to send us your communication on the exercise of the retraction right before the expiration date of the withdrawal period. International bundle minutes to UK calls does not include the minutes to call Isle of Man, Guernsey, Jersey & Channel Islands. It will be charged as PAYG rates from 39 ct/min.

  The below prefix will be charged at the following rates

  Prefix	Price/Min
  447781	39 cts
  -447797	39 cts
  447829	39 cts
  447911	39 cts
  4477003	39 cts
  4477007	39 cts
  4477008	39 cts
  447524	39 cts
  447624	39 cts
  447924	39 cts

  Connection charge:0.15

  Prefix	Price/Min
  3364000	0.50 € / min
  3364001	0.50 € / min
  3364002	0.50 € / min
  3364003	0.50 € / min
  3364004	0.50 € / min
  3363800	0.50 € / min
  3363806	0.50 € / min

  Connection charge:0.15

Webpass terms

Offer and rates are valid until 30/09/2023 for the purchase of WebPass 100MB, 500MB, 1GB, 3GB, 20GB & 50GB data bundles, allowing customers to access the Internet from their mobile, with no connection charge. The bundles will be valid for 14 & 30 days respectively, including the date of activation. Unused credit will not be carried forward after the expiry of these periods. When the data allowance is exhausted or has expired, standard rates will apply. The data bundles can be activated from the available balance in your Lyca Mobile account, and therefore, subject to auto top-up. When your data bundle has expired, a message will be sent to you reminding you to top-up your WebPass bundle and giving you the option of not renewing your WebPass bundle. Only applicable to customers with a French Lyca Mobile number. The offer is limited to 1 WebPass bundle per SIM card, every 30 days. National pass customers are only allowed to purchase Web pass extra when their data allowances are exhausted. Customers with a Web pass can purchase any National Pass. There is a restriction of 1 national bundle per customer a month.

Retraction Right

You have the right to withdraw from the present contract, without giving any reason, within fourteen (14) days.

The withdrawal period shall expire fourteen (14) days after (a) the date of conclusion of the contract (b) the date of receipt of the goods for a contract including the supply of goods; However, you can exercise your right of withdrawal from the day of conclusion of the contract.

To exercise the right of withdrawal, you must notify us –cs@lycamobile.fr or LYCA MOBILE SARL, customer service, 107 Boulevard Pereire - 75017 PARIS - your decision to withdraw from this contract by an unequivocal statement (eg letter by mail). You can use the retraction form provided.

To respect the withdrawal period, you just need to send us your communication on the exercise of the retraction right before the expiration date of the withdrawal period.

Mali terms and conditions:

Offer valid until 30/09/2023 for the purchase of a pass Mali, only for calls from mainland France to Mali any network except premium number with no connection charge. Following prefix are excluded 22340, 22342 and 2235. The validity of the pass is 30 days from the date of activation. When the credit of the Pass is exhausted or when the pass expires, the standard rate will apply after a connection charge of € 0.15. Pass Mali is strictly for calls made from mainland France and cannot be used for roaming. The Pass selected will automatically renew every 30 days, subject to available credit. To cancel the automatic renewal of your pass, simply dial *190# from your Lyca Mobile or call customer service at the latest 24 hours before the expiry of the pass Mali. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the pass will not be renewed. National calls billed per second. International calls billed per minute. Applicable only to holders of a French Lyca Mobile number in the limit of one pass by SIM card and 30 day period.

SMS is subjected to a fair usage policy of 100 SMS per day. Thereafter, standard pay as you go rates applies.

Terms and Conditions : Pakistan Bundle Offer and rates are valid until 30/06/2022 for the purchase of a Pakistan Pass, entitling to 750 minutes to call Pakistan exclusively, with no connection fee. The validity of the Pakistan Pass is 30 days from the date of activation. When the credit allowance is exhausted or has expired, the standard rates will apply after a connection charge of € 0.15. Any use not included in the Pakistan Pass will be charged at the standard rate. The Pass can be activated from the available balance on your Lyca Mobile account, and therefore subject to top-up. International calls are charged per minute. Only applicable to customers with a French Lyca Mobile number. The offer is limited to 1 Pass Pakistan per SIM card and per period of validity.

Lycaworld Tunisia terms and conditions:

• Offer valid until 30/09/2023 for the purchase of a Lycaworld tunisia pass, only for calls from mainland France to Tunisia Lyca Mobile number with no connection charge. The validity of the pass is 30 days from the date of activation. When the credit of the Pass is exhausted or when the pass expires, the standard rate will apply after a connection charge of € 0.15. Lycaworld Tunisia pass is strictly for calls made from mainland France and cannot be used for roaming. The Pass selected will automatically renew every 30 days, subject to available credit. To cancel the automatic renewal of your pass, simply dial *190# from your Lyca Mobile or call customer service at the latest 24 hours before the expiry of the Lycaworld Tunisia pass. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the pass will not be renewed. National calls billed per second. International calls billed per minute. Applicable only to holders of a French Lyca Mobile number in the limit of one pass by SIM card and 30 day period.

Pass Malitel terms and conditions:

Rates are valid until 30/09/2023 on any calls made from Metropolitan France to Malitel and Sotelma networks in Mali, with a connection charge of 15cts/call. Calls charged per minute.

Morocco terms and conditions:

Excluding the cost of service of special, premium and short numbers, calls up to 10 different recipients maximum over the period of the plan.

Senegal Orange terms and conditions:

Offer valid from 31/10/2018 to 30/09/2023 . the purchase of a pass Senegal Orange, only for calls from mainland France to Senegal Orange and senegal other networks number with no connection charge and minutes will deduct 1:3 units. The validity of the pass is 30 days from the date of activation. When the credit of the Pass is exhausted or when the pass expires, the standard rate will apply after a connection charge of € 0.15. Pass Senegal Orange is strictly for calls made from mainland France and can be used for EU/EEA roaming. The Pass selected will automatically renew every 30 days, subject to available credit. To cancel the automatic renewal of your pass, simply dial *190# from your Lyca Mobile or call customer service at the latest 24 hours before the expiry of the pass Senegal Orange. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the pass will not be renewed. National calls billed per second. International calls billed per minute. Applicable only to holders of a French Lyca Mobile number in the limit of one pass by SIM card and 30 day period.

Philippines terms and conditions:

Lyca Mobile Philippines M & L plans ('the offer') inclusive allowances are for calls from France to Smart, Sun and PLDT numbers in Philippines. Plan wise calls are applicable to first dial 10 & 20 numbers for 30 days, other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer can have maximum three plans on their account during the 30 day validity period. The bundle is subject to Auto-renew after 30 days. Lyca Mobile reserves the right to replace or amend the offer, these terms and conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lyca Mobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that the offer is being used for commercial purposes, for conferencing, if it is not being used in a handset (in a SIM box for example), Your bundle is subject to Auto-renewal and if you opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions. Please note that any auto- renewal cancellation request made on or after the expiry date will not be accepted. Promotional period: the offer is valid from 28/08/2018.

Retraction Right

You have the right to withdraw from the present contract, without giving any reason, within fourteen (14) days. The withdrawal period shall expire fourteen (14) days after (a) the date of conclusion of the contract (b) the date of receipt of the goods for a contract including the supply of goods; However, you can exercise your right of withdrawal from the day of conclusion of the contract. To exercise the right of withdrawal, you must notify us -cs@lycamobile.fr or LYCA MOBILE SARL, customer service, 107 Boulevard Pereire - 75017 PARIS - your decision to withdraw from this contract by an unequivocal statement (eg letter by mail). You can use the retraction form provided. In order to respect the withdrawal period, you just need to send us your communication on the exercise of the retraction right before the expiration date of the withdrawal period.

Lycaworld terms and conditions:

Offer and prices valid until 30/06/2022 for the purchase of a Lyca World Pass. Applicable only for calls made from metropolitan France to the following destinations: Austria, Australia, Belgium, Norway, Germany, Ireland, Italy , Netherlands, Sweden, Poland, Denmark, Switzerland. United States, United Kingdom, Portugal, Macedonia and Tunisia without any connection cost. The validity period of the Lyca World Pass is 30 days from the date of activation. When the credit of the Lyca Monde pass is used up, or when it expires, the current standard rate applies, after a connection cost of € 0.15. Activation of the selected Lyca World pass will be automatically renewed every 30 days subject to available credit. To cancel the automatic renewal of your Lyca World pass, simply dial * 190 # from your Lyca Mobile or call customer service no later than 24 hours before the Lyca World Pass expiration date. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the Lyca World pass will not be renewed. International calls charged per minute. Applicable only to holders of a French Lyca Mobile number, within the limit of a Lyca World pass by SIM card and per 30 days period.

SMS is subjected to a fair usage policy of 100 SMS per day. Thereafter, standard pay as you go rates applies.

Retraction Right

You have the right to withdraw from the present contract, without giving any reason, within fourteen (14) days.

The withdrawal period shall expire fourteen (14) days after (a) the date of conclusion of the contract (b) the date of receipt of the goods for a contract including the supply of goods; However, you can exercise your right of withdrawal from the day of conclusion of the contract.

To exercise the right of withdrawal, you must notify us –cs@lycamobile.fr or LYCA MOBILE SARL, customer service, 107 Boulevard Pereire - 75017 PARIS - your decision to withdraw from this contract by an unequivocal statement (eg letter by mail). You can use the retraction form provided.

In order to respect the withdrawal period, you just need to send us your communication on the exercise of the retraction right before the expiration date of the withdrawal period.