Using Lyca Mobile is simple. just click below for more information.
GET STARTED
You can get started with Lyca Mobile by following these easy steps:
Insert your Lyca Mobile SIM Card into your mobile and switch it on.
Activate your SIM online at www.lycamobile.fr or call 323 and you will receive your phone number via SMS on registration. You will need to communicate the number on the reverse of your pack and your personal details
You are now ready to make and receive calls.
Do not forget to send us the form enclosed in your pack with a copy of your ID.
Help: If your mobile phone is locked it may show one of the following messages when inserting your Lyca Mobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team on 322 for advice.
TOP UP YOUR BALANCE
You can buy Lyca Mobile top-up vouchers online at www.lycamobile.fr or from your local retailer. Lyca Mobile is available at over 68,000 stores across France. The voucher will show a PIN either printed on it or underneath a scratch panel.
Enter *131*PIN#, press send, or
Dial 321 from your Lyca Mobile and follow the instructions
Topping-up online is the most convenient way to top-up your Lyca Mobile.
Register your Lyca Mobile SIM online at www.lycamobile.fr
Top-up your mobile instantly online using a debit or credit card
To top-up your balance while you are abroad:
Dial +33 751 00 03 21 and follow the instruction
CHECK YOUR BALANCE
To check your balance using your Lyca Mobile in France, either:
Enter *131# , press send, and your balance will shown on your mobile phone screen or
Dial 321 and listen to your balance
To check your balance while you are abroad:
Dial +33 751 00 03 21
ACCESS YOUR VOICEMAIL
Your Lyca Mobile voicemail service has been automatically activated.
Using your Lyca Mobile voicemail you can:
Listen to messages left for you
Record a personalised welcome message
Select your preferred language
Set your voicemail access code to access your voicemail from other phones
To access your voicemail from your Lyca Mobile in France
Dial 121
To access your voicemail from another phone or abroad
Simply use your Lyca Mobile to call the voicemail menu and follow the instructions to set up a voicemail access code.
To access your voicemail from another phone or abroad
Dial +33 751 00 01 21 and follow the instructions
CHOOSE YOUR OWN LANGUAGE
You can select the language to be used for your Lyca Mobile voicemail and top-up service. To select your preferred language simply:
Dial 321
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language
VIEW YOUR LYCA MOBILE NUMBER
You can view your Lyca Mobile number on your screen
Enter *132#
USE YOUR LYCA MOBILE ABROAD – ROAMING
You can use your Lyca Mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS and current charges please visit Rates
CONTACT LYCA MOBILE CUSTOMER SERVICES
Click here to find out our charges when you are calling us.