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How to Use


Using Lyca Mobile is simple. just click below for more information.

GET STARTED

You can get started with Lyca Mobile by following these easy steps:
Insert your Lyca Mobile SIM Card into your mobile and switch it on.

Activate your SIM online at www.lycamobile.fr or call 323 and you will receive your phone number via SMS on registration. You will need to communicate the number on the reverse of your pack and your personal details

You are now ready to make and receive calls.

Do not forget to send us the form enclosed in your pack with a copy of your ID.

Help: If your mobile phone is locked it may show one of the following messages when inserting your Lyca Mobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team on 322 for advice.

TOP UP YOUR BALANCE

You can buy Lyca Mobile top-up vouchers online at www.lycamobile.fr or from your local retailer. Lyca Mobile is available at over 68,000 stores across France. The voucher will show a PIN either printed on it or underneath a scratch panel.
Enter *131*PIN#, press send, or
Dial 321 from your Lyca Mobile and follow the instructions

Topping-up online is the most convenient way to top-up your Lyca Mobile.
Register your Lyca Mobile SIM online at www.lycamobile.fr
Top-up your mobile instantly online using a debit or credit card

To top-up your balance while you are abroad:
Dial +33 751 00 03 21 and follow the instruction

CHECK YOUR BALANCE

To check your balance using your Lyca Mobile in France, either:
Enter *131# , press send, and your balance will shown on your mobile phone screen or

Dial 321 and listen to your balance

To check your balance while you are abroad:
Dial +33 751 00 03 21

ACCESS YOUR VOICEMAIL

Your Lyca Mobile voicemail service has been automatically activated.

Using your Lyca Mobile voicemail you can:
Listen to messages left for you

Record a personalised welcome message

Select your preferred language

Set your voicemail access code to access your voicemail from other phones

To access your voicemail from your Lyca Mobile in France
Dial 121

To access your voicemail from another phone or abroad
Simply use your Lyca Mobile to call the voicemail menu and follow the instructions to set up a voicemail access code.

To access your voicemail from another phone or abroad
Dial +33 751 00 01 21 and follow the instructions

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lyca Mobile voicemail and top-up service. To select your preferred language simply:
Dial 321

Select the ‘Settings’ menu.

Select the ‘Change Language’ option.

Select your preferred language

VIEW YOUR LYCA MOBILE NUMBER

You can view your Lyca Mobile number on your screen
Enter *132#

USE YOUR LYCA MOBILE ABROAD – ROAMING

You can use your Lyca Mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS and current charges please visit Rates

CONTACT LYCA MOBILE CUSTOMER SERVICES

Click here to find out our charges when you are calling us.

Other Services