How to Use


Using Lycamobile is simple. just click below for more information.

GET STARTED

You can get started with Lycamobile by following these easy steps:
Insert your Lycamobile SIM Card into your mobile and switch it on.
Activate your SIM online at www.lycamobile.fr or call 323 and you will receive your phone number via SMS on registration. You will need to communicate the number on the reverse of your pack and your personal details
You are now ready to make and receive calls.
Do not forget to send us the form enclosed in your pack with a copy of your ID.

Help: If your mobile phone is locked it may show one of the following messages when inserting your Lycamobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team on 322 for advice.

TOP UP YOUR BALANCE

You can buy Lycamobile top-up vouchers online at www.lycamobile.fr or from your local retailer. Lycamobile is available at over 68,000 stores across France. The voucher will show a PIN either printed on it or underneath a scratch panel.
Enter *131*PIN#, press send, or
Dial 321 from your Lycamobile and follow the instructions

Topping-up online is the most convenient way to top-up your Lycamobile.
Register your Lycamobile SIM online at www.lycamobile.fr
Top-up your mobile instantly online using a debit or credit card

To top-up your balance while you are abroad:
Dial +33 751 00 03 21 and follow the instruction

CHECK YOUR BALANCE

To check your balance using your Lycamobile in France, either:
Enter *131# , press send, and your balance will shown on your mobile phone screen or
Dial 321 and listen to your balance
To check your balance while you are abroad:
Dial +33 751 00 03 21

ACCESS YOUR VOICEMAIL

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile voicemail you can:
Listen to messages left for you
Record a personalised welcome message
Select your preferred language
Set your voicemail access code to access your voicemail from other phones

To access your voicemail from your Lycamobile in France
Dial 121

To access your voicemail from another phone or abroad
Simply use your Lycamobile to call the voicemail menu and follow the instructions to setup a voicemail access code.

To access your voicemail from another phone or abroad
Dial +33 751 00 01 21 and follow the instructions

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lycamobile voicemail and top-up service. To select your preferred language simply:
Dial 321
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language

VIEW YOUR LYCAMOBILE NUMBER

You can view your Lycamobile number on your screen
Enter *132#

USE YOUR LYCAMOBILE ABROAD – ROAMING

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS and current charges please visit www.lycamobile.fr

CONTACT LYCAMOBILE CUSTOMER SERVICES

Click here to find out our charges when you are calling us.

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