Mobile plan and prepaid sim card - Lyca Mobile

On Lyca Mobile France, the *137# code is a free USSD shortcut you dial from your Lyca Mobile line to check your remaining balance and bundle allowances after you top up. 

You can also:

• Dial *131# to check your plan balance.
• Log in to MyLyca account to see your detailed balance and active bundles. 

To activate your new Lyca Mobile France SIM card, you need to insert the SIM, then register it online as required by French regulations. 

Step-by-step:

1. Insert your SIM into an unlocked phone and switch it on.
2. Go to the SIM/eSIM registration page:
    Register your SIM/eSIM
3. Enter your SIM details (ICCID / PUK printed on the SIM card holder).
4. Fill in the online registration form with your personal details and ID information.
5. Submit the form and wait for activation. You’ll usually get signal once the SIM is active.

Lyca Mobile states that activation is generally instant or takes around 10–30 minutes once your SIM is correctly registered. 

For Lyca Mobile France:

• Typical activation time: Instant to around 10–30 minutes after you’ve inserted the SIM and completed online registration.
• As soon as you see network signal, you can start using calls, SMS and data.

If it’s been more than an hour and your SIM is still not active, check that you have completed SIM registration and that your phone is not locked to another operator.

Lyca Mobile is a mobile operator that is well known and appreciated by its customers. We use the If your Lyca Mobile France SIM is not working, it’s usually due to one of these common issues:

1. SIM not registered or activation incomplete
   • In France, SIMs must be registered with ID before use.
   • Go to the SIM/eSIM registration page and make sure you completed the process correctly.
2. Activation still in progress
   • Activation typically takes up to 10–30 minutes after registration.
   • Try restarting your phone and toggling Airplane mode off/on.
3. Phone locked to another operator
   • If your handset is locked to a previous operator (Orange, SFR, Bouygues, etc.), it won’t accept a Lyca Mobile SIM.
   • Check with your old operator to unlock the phone.
4. No network coverage or weak signal
   • Check coverage in your area and test the SIM outdoors or near a window.
   • Try the SIM in another compatible phone to rule out a device issue.
5. Incorrect network / APN settings
   • Make sure mobile data and data roaming (for EU) are enabled.
   • Use the default APN settings suggested by your phone when the SIM is inserted, or follow Lyca Mobile’s How-to help guides for APN/data setup.

If none of this helps, contact Lyca Mobile Customer Service from another phone (number shown in the help section OR email [email protected]

You can activate a Lyca Mobile France eSIM entirely by yourself using the QR code emailed to you after purchase. 

a) Order your Lyca Mobile France eSIM

1. Go to the Lyca Mobile eSIM page.
2. Choose your plan and select eSIM as the SIM type.
3. Complete the purchase.
4. You’ll receive an email with a QR code for your eSIM activation. 

b) Install and activate the eSIM on your phone

On a compatible smartphone:

1. Connect to Wi-Fi.
2. Open Settings → Mobile Data / Network / SIM manager.
3. Choose “Add eSIM” or similar.
4. Select “Use QR code” and scan the QR code from your Lyca Mobile email.
5. Follow the on-screen instructions to complete installation. 

Once the eSIM profile is installed, your Lyca Mobile France eSIM activates and connects to the network (usually within a few minutes).

You can also order a free eSIM without a plan and still activate it via QR code later. 

The Lyca Mobile France eSIM itself is free:

• Lyca states that you can order your eSIM free of charge – “the eSIM and its delivery are completely free of charge.”

You only pay for:

• The mobile plan (monthly bundle or prepaid option) you choose, or
• Any top-ups you add to your line.

You can see the latest eSIM-compatible offers on:
 Lyca Mobile France eSIM page 

Yes. Lyca Mobile France advertises immediate activation for eSIM:

• The eSIM page clearly states “Immediate activation” and instant QR code delivery once your order is completed.
• As soon as you receive the email and install the eSIM on your phone (by scanning the QR code), your line becomes active.

In practice:

1. Buy your eSIM on the Lyca eSIM page.
2. Open the QR email, scan it from your phone settings.
3. The eSIM activates right after installation – ideal if you just landed in France and need data and calls immediately.

Lyca Mobile France offers several key advantages for mobile users, especially travelers and people who call abroad frequently:

1. Low-cost 5G mobile plans
   • Prepaid plans from around €4.99 with generous data and calls.
   • 5G-ready SIM and eSIM on supported devices and plans.
2. No contract, prepaid flexibility
   • Most offers are prepaid / SIM-only with no long-term commitment, so you can change or stop whenever you want.
3. Free SIM and eSIM
   • Free physical SIM and free eSIM; you pay only for the plan or top-up.
4. Generous EU roaming on many plans
   • Many Lyca Mobile France offers include EU roaming, letting you use your bundle in other EU countries (up to a fair-use limit).
5. International calls included
   • Selected plans include international minutes to many countries, ideal for expats, students and travelers.
6. Easy online management (MyLyca)
   • Manage your plan, check usage, recharge and see balances via your MyLyca account and the Lyca Mobile app.
7. Quick activation & simple registration
   • SIM/eSIM activation is fast (usually within minutes) via the online registration page, without visiting a store. 

Yes, if your plan includes roaming; the eSIM behaves like a regular SIM once activated, even outside France.