Service Quality

The information provided regarding the Quality of the Service has been elaborated following the guidelines highlighted in the Orden IET/1090/2014 of 16th of June. This regulates the conditions regarding the quality of the service that needs to be provided in the telecom industry.

For more information about the Quality of the Service, go to the specific section on Internet of the Secretaría de Estado for la Sociedad de la Información y la Agenda Digital (SESIAD) related to the Quality of Service.

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